2020 GLOBAL HR SCIENCE & TECHNOLOGY TRENDS INTRODUCTION: WHAT TO EXPECT - DISCOVERING HR TECHNOLOGY TRENDS FOR 2020 01 I. The Attack of Disruptive Technological Storms 01 II. Restricted Traditional HR Management 03 III. The Emerging HR Business Model Driven by the Technological Storms 05 Notes and Sources 07 TREND 1: WORKPLACE-IOT 08 I. Ubiquitous Internet of Things 10 II. Internet of Things in the Workplace 14 Summary 19 Notes and Sources 20 TREND 2: PREDICTIVE ANALYTICS AND AUTOMATED DECISION MAKING 21 I. Predictive Analytics: Superpowers in the Information Age 23 II.How Does Predictive Analytics Infer Your Secrets? 26 III.Automated Decision Making Based on Predictive Analytics 28 Summary 33 Notes and Sources 34 TREND 3: IMMERSIVE EXPERIENCE 35 I. Technology Category Included in the Immersive Experience (AR/VR/MR) 37 II. The Application Situation and Subversion of Immersive Experience 37 III. Embrace Technology and Immerse the Future 42 Summary 44 Notes and Sources 45 ContentsTREND 4: EMOTION RECOGNITION AND COMPUTING 46 I. Emotion Recognition and Computing Technology Attacks 48 II. How Does Emotion Recognition and Computing Know More about People? 50 III. Employee Portrait Accelerates Emotion Recognition and Computing Upgrade Iteration 53 Summary 56 Notes and Sources 57 TREND 5: INTERNAL SOCIAL NETWORKING AND COLLABORATION HUB 58 I. A Platform for Efficient Collaboration 60 II. Why Is the Cost of Communication High? 62 III. Application Situation of Internal Social Networking and Collaborative Hubs 66 IV. Collaboration Hub: The Natural Moat Changes a Thoroughfare 68 Summary 71 Notes and Sources 72TREND 6: UNMANNED HR SHARED SERVICES CENTER 73 I. The Unmanned HR Shared Services Center,s Trend Is Imperative 75 II. What Promoted Automation? 78 III. Conflicts and Challenges from Unmanned HR Shared Service Center 80 Summary 82 Notes and Sources 83TREND 7: CONVERSATION PLATFORM AND THE CHATBOT 84 I. Conversation Platform and the Chatbot Are Infiltrating Life 86 II. Conversation Platform and Chatbots’ Application Trends in HR Management 88 III. "Intimate Virtual Assistant" or "Wandering Maker"? 91 Summary 95 Notes and Sources 96TREND 8：MACHINE WORKFORCE 97 I. The Rise and Current Status of Machine Workforce 99 II. Advantage of the Rise of the Machine 100 III. Worry of the Rise of the Machines 102 IV. Future Trends in Machine Workforce 104 Summary 107 Notes and Sources 108 TREND 9：WIDE APPLICATION OF BEHAVIOR DESIGN 109 I. The Mouse Learnt to Push the Rod 112 II. Fogg Behavior Model 112 III. Behavior Design Guides Change 113 IV. Conflicts and Challenges in Behavior Design 118 V. Application of Behavior Design in Candidate Experience 126 Summary 129 Notes and Sources 130 TREND 10：DIGITAL ETHICS AND MORALITY 131 I. Impact on Industry Guidelines 133 II. The Situation of Digital Ethics and Moral Existence 135 III. Digital Ethics and Morality Conflicts and Challenges 147 IV. Digital Ethics and Moral Enlightenment 148 Summary 149 Notes and Sources 150 CONCLUSION: ON THE WAY TO THE PEAK OF NORMAL 151 I. The Curse of the Technological Storms 151 II. Stepping Stones for the Future 153 III. Looking to the Future - The Direction Reshaping HR Management 154 Notes and Sources 159TOP 50 HR TECHNOLOGY COMPANIES IN CHINA MARKET 160 Ranking of HR Software Companies 165 Ranking of Recruitment Companies 168 Ranking of Talent Selection Companies 171 Ranking of Training or Learning Companies 174 Ranking of Compensation & Benefits Companies 177 Ranking of Part-time job & Internship Platform 180 Ranking of HR Hardware Companies 183 Research Methodology of Top 50 HR Technology Companies in China Market 186CORPORATE INTRODUCTION 188ABOUT US About emlyon business school 239About HRflag 240COPYRIGHT NOTICE 2412020 全球人力资源科技趋势2020 GLOBAL HR SCIENCE & TECHNOLOGY TRENDS01Business disruptions caused by technological storms are rapidly transforming today,s competitive environment. The impact of these technological storms is caused by the speed of transformation and the impact of altering the competitive environment. 1 Technological storms can produce fast innovations. Disruptors who are able to effectively use a new technology can often gain market share and scale-up their business much faster than competitors who use traditional business models. For example, disruptors might be able to build a large user-cluster in one night and launch businesses that simultaneously threaten existing businesses in multiple markets. Therefore, traditional business is greatly threatened by disruptive technological storms. These technological storms not only present a danger to high-tech enterprises, such as Internet firms, but also create risks for all companies. Even the most traditional companies are at risk. For example, recent sales of Chinese instant noodles have plummeted, not because of the industry itself, but because of the rise of the e-commerce takeaway industry. Similarly, in the HR service industry, the "post bulletin board" model of recruiting has e...
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